Sunswept Resorts
SunSwept Resorts is a management company that oversees two resorts in St. Lucia - The BodyHoliday LeSport and Rendezvous. Both the BodyHoliday and Rendezvous offer 5-star, all-inclusive experiences for adults who are searching for a leading wellness resort, or an intimate boutique hotel. Designed to provide the highest quality of service for the ultimate retreat experience on the beautiful island of St. Lucia.
The Challenges Faced by SunSwept Resorts
As SunSwept Resorts embarked on the transformative journey into the 5-star market, they recognised the need for effective leadership to guide their workforce toward a heightened level of thinking and behaviour. Understanding that this transition demanded not only a shift in service standards but also a cultural transformation, SunSwept Resorts prioritised the cultivation of leaders capable of inspiring innovation and ensuring a seamless alignment with the elevated standards associated with a 5-star experience.
How Ali Stewart & Co Responded
After gaining a comprehensive understanding of the challenges faced by SunSwept Resorts, Ali made a visit to the island of St. Lucia to facilitate a 3-day workshop for the entire executive team and two of their Board members. The workshop was clearly well-received, with participants praising Ali for delivering it “with such grace and ease, highlighting all the key leadership components along the way”.
Following the initial workshop, Ali received an invitation from one of the Board members in attendance to extend the same programme for their entire management team. When a Board member who didn’t think they could spare more than a few hours ends up remaining for the entire 3-day programme, that’s when you know the workshop is good!
“Ali is a wonderful coach and facilitator. When she shares her tool kit with you, you will be amazed and all that she shares is founded on extensive research and her own experience and practices.”
The Results
The journey following Ali’s workshop has been extraordinary for SunSwept. The impact could be seen in the mindset shift among the entire executive team. Equipped with the skills needed to better understand and genuinely listen to each team member’s perspectives, the team at SunSwept gained a profound understanding of what makes an exceptional team. Thanks to Ali Stewart & Co’s invaluable contribution, SunSwept embraced the realisation that a continuous journey of improvement is essential for success.
Empowered by the resounding success of the workshop, SunSwept became a licensed practitioner of Ali Stewart & Co, actively rolling out the programme throughout the wider management team.
Any advice to organisations in a similar position?
Do not hesitate. Ali will take your leadership team on a journey they never thought possible. And to those who are willing to listen to her advice and guidance, I promise you, you will not be disappointed. She is a wonderful coach and facilitator. When she shares her tool kit with you, you will be amazed and all that she shares is founded on extensive research and her own experience and practices.”